REFERRAL PARTNER INFORMATION

How Referral Partners Contact PPS and Discuss a Potential Housing Referral

A controlled phone-first process that protects privacy and prevents premature housing promises.

Professional referral partner discussing a housing referral on the phone

Article Overview

Primary audience: Hospitals, case managers, social workers, veteran organizations, nonprofits, government agencies, and other referral partners.

About this guide: Precision Phase Solutions accepts specific resident referral discussions by phone. The public website provides referral information but does not collect specific resident referrals or confidential prospective-resident information.

Start With a Phone Call

Call Precision Phase Solutions at 844-544-9944 to ask about current availability, the independent shared-housing model, and the appropriate next step.

A telephone discussion allows Precision Phase Solutions to explain the housing-only model, identify obvious mismatches, and direct any necessary confidential communication through an approved process.

Phone-First Referral Highlights

Do not enter a prospective resident’s personal, medical, disability, criminal, benefit, or financial information into a public website form.
Do not send confidential records to the general Precision Phase Solutions email address unless Precision Phase Solutions specifically provides an approved secure method.
Do not promise a Precision Phase Solutions housing opportunity, price, home, room, bed, or move-in date.
Do not arrange discharge or transportation before Precision Phase Solutions confirms the housing decision and move-in instructions.

Information Useful for the Initial Discussion

The first telephone call should use the minimum information necessary. Precision Phase Solutions will explain what additional information is needed and how it should be provided.

The referring organization and the caller’s professional role.
The prospective resident’s general interest in independent shared housing.
The anticipated housing timeframe.
Whether the person is currently in a safe location.
Whether the person can live independently without care or supervision provided by Precision Phase Solutions.
General mobility or housing-access needs that may affect property fit.
Whether the person has a reliable income source or an identified payer.
The prospective resident’s consent for the referral discussion.

Identifying an income source or payer does not mean that the referral partner determines whether the arrangement meets Precision Phase Solutions requirements. Precision Phase Solutions makes that determination.

What the Referral Partner Should Not Decide

Referral partners help Precision Phase Solutions understand the situation, but they do not approve a person for Precision Phase Solutions housing.

Precision Phase Solutions makes its own decisions concerning:

Housing appropriateness
Current availability
Required documentation
Payment arrangements
Property fit
Safety
Shared-living compatibility
Completion of required housing steps

Referral partners should:

Not determine that an income source is automatically sufficient for Precision Phase Solutions.
Accurately identify the income source or proposed payer and allow Precision Phase Solutions to evaluate it.
Not represent that a diagnosis, veteran status, discharge need, disability, homelessness, or agency relationship guarantees housing or priority.
Not minimize care, supervision, mobility, behavioral, accessibility, or safety needs to obtain housing.
Not describe Precision Phase Solutions as assisted living, treatment, a group home, supervised housing, a community residential home, or supportive housing with services provided by Precision Phase Solutions.
Not tell a prospective resident that a room, bed, home, price, or move-in date has been reserved unless Precision Phase Solutions has directly confirmed it.

What Happens After the Call

After the initial discussion:

1. Precision Phase Solutions explains the housing-only model and discusses current availability.
2. Precision Phase Solutions identifies the approved method for providing any necessary follow-up information.
3. The prospective resident participates in the housing discussion whenever possible.
4. Precision Phase Solutions reviews housing fit, independent-living appropriateness, required documents, payment arrangements, accessibility, safety, compatibility, and available space.
5. Precision Phase Solutions communicates the housing-related status to the appropriate authorized party.
6. Only after Precision Phase Solutions provides confirmation should the parties coordinate written documents, payment, transportation, discharge, and move-in logistics.

Privacy and Consent

Share only information necessary for the housing discussion and decision.
Verify the prospective resident’s consent and any applicable legal authority to communicate.
Use the communication or document-delivery method approved by Precision Phase Solutions.
Keep housing-status information within the authorized referral team.
Avoid discussing other residents.
Avoid requesting information about who lives in a Precision Phase Solutions home.
Avoid including confidential prospective-resident information in a general email subject line.
Promptly report a misdirected message or privacy concern.

Contact Precision Phase Solutions

Specific resident referral discussions: Call 844-544-9944

General email: [email protected]

The general email address is for general business and informational communication. Do not use it to submit a specific resident referral or send confidential records unless Precision Phase Solutions provides an approved method.

Website: www.precision-phase.com

Mailing address:
253 Marion Oaks Blvd. Ste. 9-18
Ocala, FL 34473

Business hours:
Monday-Friday: 8:00 a.m.-7:00 p.m.
Saturday and Sunday: Closed

REFERRAL PARTNER INFORMATION

Continue Exploring Precision Phase Solutions Referral Information

Review additional information about identifying potentially appropriate housing candidates and understanding referral communication and status updates.

Referral guide

Identifying Appropriate Candidates for PPS Independent Shared Housing

Review independent-living, shared-housing, accessibility, payment, safety, and property-fit considerations before discussing a potential referral.

REVIEW CANDIDATE CONSIDERATIONS

Referral guide

Referral Communication and Status Update Expectations

Learn how Precision Phase Solutions provides controlled referral updates and what each housing-related status does and does not mean.

REVIEW COMMUNICATION EXPECTATIONS

Discuss a Potential Housing Referral

Call Precision Phase Solutions to discuss current housing availability, the housing-only model, or the appropriate next step for a potential referral.